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Warranty

COVERAGE AND WARRANTY PERIOD

WarrantyAGS warrants to the purchaser that the products sold by AGS will be free from defects in their workmanship and materials for the period set below:

Factory New……………………………………………….Original equipment manufacturer's warranty

Surplus New……………………………………………….Twelve (12) months from date of shipment or one thousand
(1,000) flight hours whichever occurs first.

Overhauled………………………………………………….Six (6) months from date of shipment or five hundred (500)
flight hours whichever occurs first.

Serviceable (used)……………………………………….Three (3) months from date of shipment or two hundred (200)
flight hours whichever comes first

As Is……………………………………………………………..No warranty

The above warranty is for mechanical components. The warranty period is reduced by 50% for electrical and avionics components.

CORRECTION OF DEFECTS

If, during the warranty period, a defect in workmanship or material renders the product(s) unserviceable, AGS will correct the defect by either having it repaired or replacing, at its option by coordinating with a repair/overhaul station/or supplier depending upon the content of the warranty clause and conditions stated therein.

Note: All warranty items shall be returned to AGS by customer for action only after receiving MRA (Material Return Authorization) from AGS.

DETERMINATION OF DEFECTS

AGS will coordinate with the repair/overhaul station to determine if any defect in workmanship or material has occurred within the coverage of this warranty. If a product is determined not to be defective, AGS will return such product to purchaser and, at its sole discretion, AGS may charge purchaser for all costs incurred in the inspection, repair and return shipment of the product.

CONDITIONS:

AGS's warranty obligations described herein are subject to the following conditions:

  • The warranted product has been under normal operating conditions and regularly serviced as established by the original product manufacturer and has not been subject to misuse, neglect, accident or improper handling, installation, maintenance or application.

  • The warranted product has not been altered or repaired by anyone other than AGS or its designee.  

  • Purchaser, within the warranty period, notified AGS in writing and within thirty (30) days after such defect is discovered of any claim of defective workmanship or material and the basis for such claim.

  • This warranty expressly excludes from its coverage any labor charges for removal of the defective product and the installation of repaired or replaced product.

  • When returned for warranty service, the warranted product shall be accompanied by all the documentation originally delivered with the product.

    • Purchaser will ship at its expense and risk the warranted product to AGS' s designated address.

    • Warranty coverage is for workmanship only and does not in any way include consequential damages.

MODIFICATON OR CHANGE

This warranty may not be modified or changed in any respect except by written agreement executed by an authorized representative of AGS and the purchaser.
 

American General Supplies, Inc | 7840 Airpark Road | Gaithersburg, MD 20879 USA | P: 1.301-590-9200 | F: 1.301-590-3069 | Skype